Penelope Amogelang Kutumela

The course was incredibly educational and helpful, and the presenter was very knowledgeable and helpful. I now know what is expected of me as an administrator in the highly political and stressful trade union sector, but I also know how to properly manage and administer the office.

I went into the course wanting to learn how to do a better job as an administrator; I wanted to learn how to organize and handle pressure from officials and members, as my position also requires that I assist members when officials are not around. Mastering filing would also help me run the office more efficiently on a day-to-day basis and the administration course gave me the abilities and information I desperately needed and assisted me in enhancing those I already had.