“I didn’t expect it to be as practical as it was; it was a strange combination of very inspirational as well as extremely practical. It’s quite often that you get courses that you sign up for or do that aren’t as useful as you may have thought they’d be, but this one was incredibly useful. We had a session on “free writing” and often things like this turn out to be a little bit abstract and not of value but this was extremely valuable in terms of tapping into your subconscious mind, to refresh your memory from your subconscious. We did “minute-taking” in great detail as well as something I’ve always found strange and accessible- “Mail Merging.” “The facilitator; Ms. Dlamini, was extremely engaging, humorous, you could really tap into what she was saying and the technical aspects were really detailed. And I’m really grateful to Ms. Dlamini, and DITSELA as a whole, for everything they’ve done for us to ensure that everything was smooth- sailing for us. I’m truly, grateful, Thank You!”

The course was incredibly educational and helpful, and the presenter was very knowledgeable and helpful. I now know what is expected of me as an administrator in the highly political and stressful trade union sector, but I also know how to properly manage and administer the office.

I went into the course wanting to learn how to do a better job as an administrator; I wanted to learn how to organize and handle pressure from officials and members, as my position also requires that I assist members when officials are not around. Mastering filing would also help me run the office more efficiently on a day-to-day basis and the administration course gave me the abilities and information I desperately needed and assisted me in enhancing those I already had.

“A huge thank you to DITSELA for conducting a progressive and comprehensive manual which entails key aspects of Labour Law to cover both the employers and employees, together with the trade union officials on behalf of members in various workplaces. Strategies, goals, and objectives of the training were really empowering and capacitating to enable the shopstewards to manage their roles and responsibilities in their workplaces on a daily basis, particularly on monitoring and evaluating the employer’s compliance with the regulations governing the workplace. Shopstewards and union officials who participated received further information and skill enhancement and advocacy concerning important priority areas in their workplaces.
The training wasn’t just about equipping us with tools to fight the employer, but also a way of approaching it, thanks to Mr. Monaisa, the training facilitator, who gave us all new perspectives on the opportunities to apply strategies when effectively engaging or challenging his or her employer in an appropriate manner.”